{"id":648,"date":"2020-07-27T14:41:47","date_gmt":"2020-07-27T14:41:47","guid":{"rendered":"https:\/\/baycoast.bank\/?page_id=648"},"modified":"2026-02-12T10:42:21","modified_gmt":"2026-02-12T15:42:21","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/baycoast.bank\/en\/about-us\/customer-support\/","title":{"rendered":"Help &amp; Support"},"content":{"rendered":"<div class=\"lazyblock-interior-hero-1jhCUe wp-block-lazyblock-interior-hero\">\n<div class=\"section hero\">\n\t<div class=\"backing parallaxContainer\">\n\t\t<div class=\"backing\" style=\"background-image: url(https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168.jpg\" role=\"img\" aria-label=\"Hero Image\"><\/div>\n\t<\/div>\n\n\t<div class=\"heroContent\">\n\t\t<div class=\"plusPlus blue\" ><\/div>\n\t\t\n\t\t<div class=\"heroWrapper\">\n\t\t\t<div class=\"heroBlock bgWhite\">\n\t\t\t\t\n\t\t\t\t<div class=\"heroBlockHeadline\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"categories flex\" style=\"justify-content: flex-start;\">\n\t\t\t\t\t\t\t<div class=\"h6\">\n\n\t\t\t\t\t\t\t  \t\t\t\t\t\t\t\t    \t<a href=\"https:\/\/baycoast.bank\/en\/about-us\/\">About Us<\/a>\n\t\t\t\t\t\t\t    \t\t\t\t\t\t\t  \n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<h1 class=\"blue\">Help &amp; Support<\/h1>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t    \t\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div> \n\n<div class=\"spacer\"><\/div><\/div>\n\n<div class=\"lazyblock-interior-content-Z1FaNcN wp-block-lazyblock-interior-content\"><div class=\"spacer\"><\/div>\n\n<div class=\"section\">\n\t<div class=\"paddedWrapper\">\n\t\t<div class=\"wrapper flex gutenberg\" style=\"justify-content: center;\">\n\n\t\t\t\n\t\t\t<div class=\"smallWrapper gutenberg\">\n\t\t\t\n\t\t\t\t<div class=\"h3\">Welcome to Our Support Center<\/div>\n\t\t\t  \n\t\t\t  \t<hr style=\"margin-bottom: 5rem;\">\n\t\t\t\t\n\t\t\t\t\n\n<p>At BayCoast Bank, our commitment is to provide you with exceptional service and support. Whether you\u2019re experiencing a problem, seeking advice on how to use our products, or simply have a question, we\u2019re here to assist you.<\/p>\n\n\n\n<p><strong>For Customer Support<\/strong><br><strong>508-678-7641<br><\/strong>Monday-Friday: 7:00 am-7:00 pm<br>Saturday: 8:00 am-2:00 pm<br>or Toll Free: 888-806-2872<\/p>\n\n\n\n<p><strong>Report a Lost or Stolen ATM or Mastercard<\/strong>\u00ae<strong>&nbsp;Debit Card<\/strong><br>During Business Hours: 508-678-7641 <br>After Hours: 800-264-5578 <\/p>\n\n\n\n<p><strong>After Hours Support: Submit a Ticket<br><\/strong>For detailed assistance, submit a support ticket and a member of our team will get back to you as soon as possible. Please include as much detail as you can to help us assist you better.<\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-0ea7dd4\" data-block-id=\"0ea7dd4\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-68fe610\" data-block-id=\"68fe610\"><style>.stk-68fe610 .stk-button{min-height:0px !important;background:var(--stk-global-color-7995, #63b1dc) !important;}.stk-68fe610 .stk-button__inner-text{font-size:16px !important;}@media screen and (max-width: 1023px){.stk-68fe610 .stk-button__inner-text{font-size:16px !important;}}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/baycoastbank.tfaforms.net\/385\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">After Hours Support Ticket<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n<p><strong>Need to Change Your Address?<\/strong>&nbsp;<a href=\"https:\/\/baycoast.bank\/wp-content\/uploads\/2020\/08\/addresschangeform.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a><br><em class=\"has-small-font-size\">(Requires&nbsp;<a href=\"http:\/\/www.adobe.com\/\" target=\"_blank\" rel=\"noopener\">Adobe\u00ae Acrobat\u00ae Reader\u00ae<\/a>)<\/em><\/p>\n\n\n\n<p><strong>Routing Number: <\/strong>211372239<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div> <\/div>\n\n<div class=\"lazyblock-archive-section-ZIVn4a wp-block-lazyblock-archive-section\"><div class=\"spacer\"><\/div>\n\n<div class=\"section archive-section\">\n\t<div class=\"paddedWrapper\">\n\t\t<div class=\"wrapper\">\n\t\t\t\n\t\t\t<div class=\"thumbnails grid hide normalGrid\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":2181,"parent":66,"menu_order":130,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-648","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168.jpg",1920,1209,false],"thumbnail":["https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168-150x150.jpg",150,150,true],"medium":["https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168-300x189.jpg",300,189,true],"medium_large":["https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168-768x484.jpg",768,484,true],"large":["https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168-1024x645.jpg",1024,645,true],"1536x1536":["https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168-1536x967.jpg",1536,967,true],"2048x2048":["https:\/\/baycoast.bank\/wp-content\/uploads\/2021\/04\/iStock-1271895952-min-e1618505423168.jpg",1920,1209,false]},"post_excerpt_stackable_v2":"<p>About Us Help &amp; Support Welcome to Our Support Center At BayCoast Bank, our commitment is to provide you with exceptional service and support. Whether you\u2019re experiencing a problem, seeking advice on how to use our products, or simply have a question, we\u2019re here to assist you. For Customer Support508-678-7641Monday-Friday: 7:00 am-7:00 pmSaturday: 8:00 am-2:00 pmor Toll Free: 888-806-2872 Report a Lost or Stolen ATM or Mastercard\u00ae&nbsp;Debit CardDuring Business Hours: 508-678-7641 After Hours: 800-264-5578 After Hours Support: Submit a TicketFor detailed assistance, submit a support ticket and a member of our team will get back to you as soon as&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"","url":"https:\/\/baycoast.bank\/en\/author\/"},"comments_num_v2":"0 comments","publishpress_future_action":{"enabled":false,"date":"2026-04-27 23:48:04","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/pages\/648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/comments?post=648"}],"version-history":[{"count":0,"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/pages\/648\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/pages\/66"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/media\/2181"}],"wp:attachment":[{"href":"https:\/\/baycoast.bank\/en\/wp-json\/wp\/v2\/media?parent=648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}