Help & Support

Welcome to Our Support Center

At BayCoast Bank, our commitment is to provide you with exceptional service and support. Whether you’re experiencing a problem, seeking advice on how to use our products, or simply have a question, we’re here to assist you.

For Customer Support
508-678-7641
Monday-Friday: 7:00 am-7:00 pm
Saturday: 8:00 am-2:00 pm
or Toll Free: 888-806-2872

Report a Lost or Stolen ATM or Mastercard® Debit Card
During Business Hours: 508-678-7641
After Hours: 800-264-5578

After Hours Support: Submit a Ticket
For detailed assistance, submit a support ticket and a member of our team will get back to you as soon as possible. Please include as much detail as you can to help us assist you better.

After Hours Support Ticket

Need to Change Your Address? Click here
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Routing Number: 211372239

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🚨 Stay Alert 🚨 We’ve noticed an increase in fraudulent calls and texts. If you receive any suspicious messages claiming to be from us, please don’t hesitate to reach out directly at 508-678-7641 or Toll Free: 888-806-2872 for verification. Your security is our top priority!